Business Transformation in the Agentic AI Era

Date and time: 26.02.2026, 16:00-21:00
Venue: Tallinna Erateeninduskool (TETkool)
Vabaduse väljak 2, Tallinn

Who This Is For

For owners, CEOs, and functional leaders who want to make decisions based on facts, not hype. Across 6 blocks of 45 minutes, you get the full picture: what AI agents really are, how they are already changing companies and industries, which economic mechanisms this transformation triggers, and what to do in your business starting Monday.

What You Get

Across 6 blocks, you get knowledge and tools for informed decision-making:

• Understand the difference between a chatbot, an AI agent, and Agentic AI, and why it is critical for business.
• See how AI agents are transforming companies right now through real business cases.
• Assess macroeconomic risks and opportunities created by the Agentic AI era.
• Understand where to start implementation, how to avoid wasting budget, and which mistakes can sink a project.
• Leave with a concrete action plan for yourself and your company.

Structure (6 blocks × 45 min)

Module 1. Fundamentals

Block 1. LLM -> AI Agent -> Agentic AI

• What happened over the last 4 years: from chatbot to autonomous agent, timeline and facts.
• Growing task complexity.
• Three shifts that make this revolution different.
• Chatbot vs Assistant vs Agent: why a bot that “just answers” is not an agent.

Block 2. How an AI Agent Works (business-case based)

• Where it runs (hardware vs cloud).
• How and to which LLMs it connects.
• Tools (SKILLS):
  • communication channels: email, messengers, telephony
  • work with data sources: CRM, ERP, databases, MCP
  • operations and document workflows
  • video surveillance
  • company website management
• Limitations and risks.

Coffee Break (15 min)

Short networking break and exchange of insights.

Module 2. Economics

Block 3. Micro: how this changes your company

• Business processes: which functions are already moving to agents.
• The end of the SaaS era: why buy Salesforce if an agent can work with data directly.
• Hybrid teams: 1 person + agents = output of five people. New org design.
• Accountability and decision-making.

Block 4. Macro: how industries, countries, and the world will change

• Tech optimists vs tech pessimists: who is right.
• Lessons from 1929, 2001, and 2008: three economic mechanisms and their parallels today.
• Aggregate demand, deflation, structural unemployment risk, and cascading effects.
• 21st-century Luddites.
• Possible development scenarios.

Coffee Break (15 min)

Break and networking.

Module 3. Practice

Block 5. Where to start implementation

• Hybrid teams (people + agents): must-have leadership skill for 2026/2027.
• Personal level: personal assistant.
• Corporate level: integration into existing processes, data sources, MCP.
• Autonomy level and Human-in-the-Loop: from full autonomy to “human only”.
• Security: GDPR, EU AI Act, data, prompt injection, hallucinations.
• Implementation economics: real cost structure, ROI, common mistakes.
• Plan: proof-of-concept -> evaluation -> scaling.

Block 6. Participant Case Reviews + Q&A

• Review of participant scenarios: what is automatable, time vs outcome, your competitive edge, first step.
• Prioritization framework: value × complexity × risk, which tasks should be delegated to agents first.
• Answers to questions and tailored recommendations for next steps.

Format

• Offline intensive strategic course.
• 6 blocks × 45 min (3 modules with two coffee breaks).
• Live demonstrations of AI agents.
• Work with real participant scenarios.
• Small groups up to 10 people.